gb77 Privacy Policy

Introduction and Scope

gb77 ("we", "us", or "platform") is an online casino and sports betting platform operating in Bangladesh. This Privacy Policy ("Policy") applies to the gb77.lat website and all associated services.

We give the highest priority to protecting the personal information of our users ("you" or "member"). This Policy explains in detail — what information we collect, why we collect it, how we use it, who we share it with, and how we keep it secure.

By registering an account on gb77 or continuing to use our services, you are considered to have given your consent to this Privacy Policy. If you do not agree with any terms of this Policy, please refrain from using our services and contact us at [email protected].

Information We Collect

gb77 may collect the following types of information. The purpose of collection is specific and limited in each case.

a) Information You Provide Directly

Information you provide yourself during account registration and use:

• Full name and date of birth (for age verification).
• Email address and username.
• Mobile number (for account verification only).
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers (no full bank card numbers are stored).
• National ID or passport information for identity verification (KYC process).

b) Automatically Collected Information

Information collected automatically when you use gb77:

• IP address and device type.
• Browser and operating system information.
• Login and logout times, session duration.
• Page visit history and click paths.
• Data obtained from cookies and similar tracking technologies.

c) Transaction Information

To keep financial transactions secure and accurate, we store:

• Deposit and withdrawal amounts and dates.
• Payment method information.
• Records of bonus claims and wagering activity.
• History of any disputes or complaints.

Purpose of Data Use

gb77 uses collected information only for the following legitimate purposes:

a) Service Operation and Improvement

• Account creation, verification, and management.
• Running betting and gaming activities smoothly.
• Processing deposits, withdrawals, and bonuses.
• Providing customer support and resolving complaints.
• Improving platform functionality and user experience.

b) Security and Fraud Prevention

• Detecting and preventing fraud, money laundering, and other unlawful activities.
• Age verification — gb77 is for users aged 21 and above only.
• Preventing multiple accounts or system abuse.
• Protecting accounts and blocking unauthorized access.

c) Communication and Notifications

• Sending transaction confirmation messages.
• Informing about applicable promotional offers and bonuses (for consenting members only).
• Notifying about policy changes and important updates.
• Sharing responsible gaming information.

Cookies and Tracking Technology

gb77 uses cookies to ensure website performance and improve your browsing experience. A cookie is a small text file stored in your browser.

a) Essential Cookies

These cookies are necessary for the basic functioning of the website — such as maintaining login sessions, security verification, and completing payment processes. Disabling them will prevent the site from working properly.

b) Functional Cookies

Used to remember your preferred language, theme, and other personal settings. These make your browsing experience more convenient.

c) Analytics Cookies

Used to identify site visit patterns, the most-used sections, and technical issues. This information is collected in aggregate and anonymous form.

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause difficulty using some services.

Data Sharing and Disclosure

gb77 never sells your personal information to third parties. Information may be shared only in the following limited and specific circumstances:

a) Service Provider Partners

Necessary information may be shared with trusted third parties engaged in payment processing, technical support, and fraud detection. These partners may use the information only for specified purposes and they comply with our privacy policy.

b) Legal Obligations

Information may need to be disclosed based on court orders, lawful requests from law enforcement authorities, or applicable legal obligations.

c) Business Changes

If a significant change occurs to gb77's business structure (such as a merger or acquisition), information may be transferred to the new entity. However, the terms of this Policy will remain in effect.

Except in the cases mentioned above, we will not share your information with any third party without your prior consent.

Data Security Measures

gb77 has adopted industry-standard technical and organizational measures to keep your information secure:

• 256-bit SSL/TLS encryption — all data transmitted between your browser and our servers is encrypted.
• PCI-DSS compliant systems for storing payment information.
• Server protection with firewalls and intrusion detection systems.
• Staff access to information is limited to the minimum necessary.
• Regular security audits and vulnerability testing.
• Regular training for staff involved in handling personal data.
• Procedures for rapid response in the event of a data breach.

Despite our efforts to protect your data, no transmission of information over the internet is 100% secure. However, we take the utmost precautions. If you notice any irregularity in your account, notify us promptly at [email protected].

Data Retention Period

gb77 does not store your information indefinitely. The data retention period is determined according to the following guidelines:

• All account information is retained for as long as the account remains active.
• Financial and transaction records are kept for a defined period after account closure to meet applicable legal requirements.
• Information required for fraud prevention and security is retained as long as it remains relevant.
• For marketing communications, information is deleted once you withdraw your consent.
• Data collected from cookies is retained for a maximum of 12 months.

At the end of the defined period or once the purpose has been fulfilled, your information is securely deleted or anonymized.

Your Data Rights

As a gb77 member, you have the following rights over your personal information:

a) Right of Access

You may request to know what information we hold about you at any time. We will provide this information within 30 days.

b) Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. You can update many details yourself through the member portal.

c) Right to Erasure

In certain circumstances, you may request that your information be deleted. However, due to legal obligations or ongoing disputes, some information may not be immediately deletable.

d) Right to Restrict Processing

You may request that processing of your information be temporarily suspended for specific reasons.

e) Right to Withdraw from Marketing Communications

You may stop receiving promotional emails and notifications at any time. To do so, email [email protected] or change your account settings.

To exercise any of the above rights, contact us at [email protected]. We will respond to your request as quickly as possible and within a maximum of 30 days.

Protection of Minors

gb77 is an age-sensitive platform. Our services are intended only for individuals aged 21 or above. We do not intentionally collect information from anyone under the age of 21.

If we are informed that a minor has opened an account on our platform, we will immediately close that account and securely delete the associated information.

If you suspect that a minor you know is using gb77, notify us immediately at [email protected].

Policy Changes and Updates

gb77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• A notification may be displayed on the site at the time of login.

Continuing to use our services after the updated policy is published means you are considered to have agreed to the new policy. If you have any questions about policy changes, contact us at [email protected].

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team is ready to assist with any request.

For responsible gaming support, visit our Responsible Gaming page or find answers to your questions in the FAQ section.